Terms and Conditions
1. Handmade Product Variations
- Every product we sell is individual and handmade to order.
- Items include tote bags, XL scrunchies, makeup bags, zipper pouches, kindle sleeves, wristlets, and laptop cases.
- Due to the handmade nature of our items, minor variations in stitching, pattern placement, and sizing may occur.
- Fabric colors may vary slightly from the images displayed on your screen due to monitor settings.
2. Order Processing & Production
- All items require a standard processing time of 3 to 5 business days before they ship.
- We reserve the right to refuse or cancel any order due to fabric unavailability or errors in pricing.
- If your order is canceled by us, we will issue a full refund immediately to your original payment method.
3. Shipping, Rates, & Delivery
- We offer free standard shipping on all orders over $100.
- For orders under $100, shipping rates are calculated dynamically at checkout.
- We currently only ship to valid delivery addresses within the United States.
4. Lost, Stolen, or Damaged Packages
- Edith Handmade & Co. is not responsible for lost or stolen packages.
- Once a shipment tracking status is marked as "Delivered," our delivery obligation is complete.
- If a package is missing from your porch, you must file a claim directly with your local postal carrier.
- If an item arrives physically damaged, you must email support within 48 hours of delivery.
5. Return and Refund Policy
- Because our products are handmade to order, all retail sales are final.
- We do not accept returns or exchanges for change of mind or incorrect device size selection.
- Please carefully review all listed product dimensions before completing your checkout.
6. Intellectual Property
- All text, images, logos, graphics, and product designs on this site belong to Edith Handmade & Co.
- You may not copy, reproduce, or reuse our website content without explicit written permission.
7. Governing Law
- These terms are governed by and construed in accordance with the laws of the United States.
8. Contact Information
- Questions about these Terms and Conditions should be sent directly to us at: edith.handmade.co@gmail.com.